Note : A half-days follow up program once every three months is recommended to create and sustain a customer service culture within the organization
*Please note that this program can be further custom designed as per the needs of the organization.
Methodology : Lectures, Group Discussions, Role-Plays, Video playback and Feedback.
Target Groups : Managers, Supervisors and Employees dealing with different types of customers.
Recommended Number of Participants: Ideal – 20
At The End of The Program: All the participants will receive Ecole Solitaire 'Customer Service Skills Program'Certificate of Participation.
Founder Director, Ecole Solitaire.